CPOF Field Service Analyst

Job Locations DE-Kaiserslautern
Business Unit
Secret Required
Location : Location


i3 is seeking a motivated, career and customer-oriented CPOF Field Service Technician's to join our team in Kaiserslautern, Germany.


The CPOF Field Service Technician's job is to develop, integrate, fields, and support the core mission command computing environments and applications for the Army's operating forces to provide a user-defined common operational picture (COP) and real-time situational awareness. The journeyman candidate will support the Warfighter for garrison, exercise, combat operations and contingencies. The Field Support Technician shall support pre-deployment exercises with field software engineering, over the shoulder technical assistance, providing on-site diagnostic and corrective actions, and capturing and reporting requirements.


  • Experience in fault detection, isolation and correction of computer systems and individual peripheral devices
  • Capable of performing analysis of system operation, have knowledge of and experience in the utilization of operating system and database management systems
  • Possess a working knowledge in performing analysis of systems’ operation
  • Proficient in installing, configuring, repairing, and troubleshooting networks, Windows Operating System, Microsoft Office, CPOF Repository, CPOF Data Bridge, and CPOF MidTier
  • Familiar with basic Networking skills, IP Routing, Switching, Multi-cast routing, Tactical Server Infrastructure , Microsoft SharePoint, Microsoft Exchange Server, Microsoft Domain Controllers, Microsoft Active Directory, Microsoft SQL Server, Microsoft SharePoint MOSS configuration and operations, Tactical NETOPS, network troubleshooting and architecture. Also, the administering of Command Post of the Future (CPOF) Remote Admin Voice Server, Master Server, Backups, Data-bridge Server, MidTier Servers and VMware ESXi/vSphere 5/6
  • Strong background with interoperability support on various Mission Command systems. Field Artillery Tactical Data Systems (AFATDS), Joint Battle Command Platform (JBC-P), Warfighter Information Network – Tactical (WIN-T), and Distributed Common Ground Systems-Army (DCGS-A)
  • Understanding in how the Army employs/deploys ABCS (at the different echelons), and for what purpose.
  • Strong background in technical writing; an understanding in how military training is developed I.e., knowing how to build, created and put together a student user manual (SUM), know how to create period of instruction (POI), for instructors slide deck materials with check for learning type questions; practical exercises etc..
  • Possess a working knowledge in performing analysis of systems’ operation.
  • Proficient in installing, configuring, repairing, and troubleshooting networks, Windows Operating System, Microsoft Office, CPOF Repository, CPOF Data Bridge, and CPOF Mid Tier.
  • Knowledge of and experience in the utilization of operating systems and database management systems.
  • Provide system maintenance and administrative functions including: system configuration and modifications; adding, removing and replacing hardware and software items; system start up, shut down, backup and restore; database administration and maintenance; and system user access control.
  • Required to install, configure, repair and trouble shoot, and must possess a working knowledge in installing, configuring, repairing, and troubleshooting, Enterprise Services including Microsoft SQL Server, Microsoft Exchange Server, Virtual Servers, Microsoft Windows Server, and SharePoint Server), IAW the TMC Battlefield Command and Control Servers (BCCS) documentation.
  • Provide integration of systems via the BCCS Command and Control Registry (C2R), and Data Distribution Services (DDS)/ Publish and Subscribe Service (PASS) and troubleshoot MC systems connecting thru BCCS.
  • Provide administration of the servers at Division and Corps level and support to Brigade (BDE) and below level.


Basic Qualifications: 

  • Bachelor’s degree and 3 years specialized experience or 7 total years of experience in lieu of a degree
  • Ability to meet all requirements and conditions to fulfill and maintain deployment status
  • Ability to travel and accept temporary assignments at other locations (CONUS and/or OCONUSAbility to hand
  • Current Security+ CertIfication with current CE

Preferred Qualifications:

  • Familiar with Network and System Integration
  • Mission Command experience
  • Enterprise Solutions
  • Military service

Physical Requirements: Requires travel up to 50%; ability to remain in a stationary position 50% of the time; ability to move around inside an office and in field sites or deployed locations; ability to operate a computer and other office machinery such as copy machine and computer printer; occasionally ascend/descend a ladder and or stairs to access work areas; ability to position self to maintain computer systems including under desks, in rack systems and in military tactical vehicles; ability to complete repeating motions that may include wrists, hands and or fingers; ability to operate a motor vehicle; ability to communicate frequently with customers and coworkers with ability to exchange accurate information in these situations; ability to see words and graphics on computer screens and in printed paper documents; occasionally move and or carry objects weighing up to 50 pounds between offices and in deployed locations; ability to work in outdoor weather conditions.


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