Field Service Analyst - BCCS

Job Locations IT-Vicenza
ID
2020-2161
Business Unit
ICAS
Type
Full-Time
Clearance
Secret Required
Location : Location
IT-Vicenza

Overview

i3 is seeking a motivated, career and customer-oriented BCCS Field Service Analyst to join our team in Vicenza, Italy.

 

The Battle Command Common Services (BCCS) Field Service Analyst's job is to develop, integrate, field, and support the core mission command computing environments and applications for the Army's operating forces to provide a user-defined common operational picture (COP) and real-time situational awareness. The journeyman candidate will support the Warfighter for garrison, exercise, combat operations and contingencies. The Field Service Analyst shall support pre-deployment exercises with field software engineering, over the shoulder technical assistance, providing on-site diagnostic and corrective actions, and capturing and reporting requirements.

Responsibilities

  • Configure, repair, troubleshoot and possess a working knowledge of Battle Command Common Services (BCCS), Command Post of the Future (CPOF), SharePoint, Command Web or Common Tactical Viewer (CTV). Knowledge in multiple systems an advantage.
  • Possess a working knowledge in performing analysis of systems’ operation.
  • Proficient in installing, configuring, repairing, and troubleshooting networks, Windows Operating System, Microsoft Office, Battle Command Common Services (BCCS) Server Stacks, CPOF Repository, CPOF Data Bridge, and CPOF Mid Tier.
  • Knowledge of and experience in the utilization of operating systems and database management systems.
  • Provide system maintenance and administrative functions including: system configuration and modifications; adding, removing and replacing hardware and software items; system start up, shut down, backup and restore; database administration and maintenance; and system user access control.
  • Required to install, configure, repair and trouble shoot, and must possess a working knowledge in installing, configuring, repairing, and troubleshooting, Enterprise Services including Microsoft SQL Server, Microsoft Exchange Server, Virtual Servers, Microsoft Windows Server, and SharePoint Server), IAW the TMC Battlefield Command and Control Servers (BCCS) documentation.
  • Provide integration of systems via the BCCS Command and Control Registry (C2R), and Data Distribution Services (DDS)/ Publish and Subscribe Service (PASS) and troubleshoot MC systems connecting thru BCCS.
  • Provide administration of the servers at Division and Corps level and support to Brigade (BDE) and below level.

Qualifications

  • Ability to handle stress and work well under pressure
  • Ability to use MS Office
  • Interpersonal and People Skills
  • Ability to use PC
  • Analytical and Critical Thinking Skills
  • Oral and Written Communication Skills
  • Listening Skills
  • Multi-Tasking Abilities
  • 3 years relevant experience with a degree or 6 years experience without a degree
  • Ability to meet all requirements and conditions to fulfill and maintain deployment status.
  • Ability to travel and accept temporary assignments at other locations (CONUS and/or OCONUS)
  • Current Security+ Certification

Preferred Qualifications: Familiar with Network and System Integration

 

Physical Requirements:Requires travel up to 50%; ability to remain in a stationary position 50% of the time; ability to move around inside an office and in field sites or deployed locations; ability to operate a computer and other office machinery such as copy machine and computer printer; occasionally ascend/descend a ladder and or stairs to access work areas; ability to position self to maintain computer systems including under desks, in rack systems and in military tactical vehicles; ability to complete repeating motions that may include wrists, hands and or fingers; ability to operate a motor vehicle; ability to communicate frequently with customers and coworkers with ability to exchange accurate information in these situations; ability to see words and graphics on computer screens and in printed paper documents; occasionally move and or carry objects weighing up to 50 pounds between offices and in deployed locations; ability to work in outdoor weather conditions."

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