Field Service Technician - JBC-P

Job Locations US-LA-Fort Polk
Business Unit
Secret Required
Location : Location
US-LA-Fort Polk


i3 is seeking a motivated, career and customer-oriented Field Service Technician to join our team in the Ft. Polk, LA area.


JBC-P is the next iteration of FBCB2 and utilizes many different networking technologies such as IP radio, satellite, and LAN/WAN. The Joint Battle Command-Platform (JBC-P) Field Service Technician will support the Warfighter worldwide for garrison, exercise, combat operations and contingencies. The Field Service Technician shall support pre-deployment exercises with field software sustainment, over the shoulder technical assistance, providing on-site diagnostic and corrective actions, and capturing and reporting requirements.


  • Act as the Subject Matter Expert on all FBCB2 (EPLRS & BFT) in order to provide Commanders and Staff recommendations on how to best leverage FBCB2 systems to meet their operational needs.
  • Attend C6/G6/S6 Shift change briefing, and participate C6/G6/S6 conference calls to identify issues with FBCB2/BFT system outlying sites.
  • Mentoring and advanced technical training for 25Us, 74Bs and 94Bs on capabilities, fault isolation, and repair procedures.
  • Assist S6/S4/SSA on replacement LRUs and or entire platform replacement procedures.
  • Work in concert with SSA and CECOM LARS to ensure faulty LRUs are processed and replaced thru the standard army supply system.
  • Provide technical assistance and mentoring of 25Us for uninstall and install of system from like platform to like platform.
  • Assists the S4/G4/PBO during Fielding of new equipment.
  • Ensures all FBCB2 (EPLRS & BFT) equipment are operational and properly accounted for.
  • Assistance on developing SOPs for maintaining and tracking replacement parts, cables and equipment turned in for repair.
  • Provides advanced technical training to ensure fault verification.
  • Tracks status of all FBCB2 systems and works with unit thru S-4 / G-4 to ensure parts are validated on order to rectify deficiencies.
  • Provide training/troubleshoot of UPPER TI platforms (AIC/IV4TIMS) and be able to explain role functionality/effect on FBCB2 network.
  • Provide input on CSMA Server placement.
  • Maintain Master hard drive, when new software is fielded, check hard drive to ensure all maps are loaded that your unit require, before mass hard drive burn.
  • Ensure all hard drives are properly labeled before issuing.
  • Ensure that all MT 2011's are properly reported when installed and gain access to the BFT network.


  • Be a pro-active, energetic, assertive individual that can work well as part of a team.
  • Individual must also be a self-starter with the ability to function autonomously, in sometimes austere locations, with little or no direct supervision.
  • Must be a US Citizen, possess a SECRET security clearance, be worldwide deploy able, have a valid US Drivers License and be able to obtain a valid passport within 30 days of employment.
  • Must be able to clearly and accurately communicate (both verbally and in writing) complex thoughts and ideas.
  • Must be proficient in Microsoft Office suite applications (Word, Excel, PowerPoint, Access, Outlook, and Internet Explorer) used for administrative reporting, training product generation and daily correspondence.
  • Must be comfortable interacting with and mentoring military personnel of all ranks and have the ability to instruct one-on-one or in large/small group classroom environment.
  • Candidates must possess a thorough knowledge of the JBC-P and BFT systems as well as other ABCS Systems to include: EPLRS, SINCGARS, ASIP, JCR, etc.
  • Ability to satisfy the standards of fitness for deployment to the most-demanding regions of the world (standards of fitness include: general physical, mental, and dental health standards, medication requirements, and body mass index (BMI calculations).

Security Clearance Requirements:

  • Must possess an Active Secret DOD Clearance

Physical Requirements:

  • Requires travel up to 50%; ability to remain in a stationary position 50% of the time; ability to move around inside an office and in field sites or deployed locations; ability to operate a computer and other office machinery such as copy machine and computer printer; occasionally ascend/descend a ladder and or stairs to access work areas; ability to position self to maintain computer systems including under desks, in rack systems and in military tactical vehicles; ability to complete repeating motions that may include wrists, hands and or fingers; ability to operate a motor vehicle; ability to communicate frequently with customers and coworkers with ability to exchange accurate information in these situations; ability to see words and graphics on computer screens and in printed paper documents; occasionally move and or carry objects weighing up to 50 pounds between offices and in deployed locations; ability to work in outdoor weather conditions.


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