Field Service Analyst - DCGS-A Fixed

Job Locations DE-HE-Wiesbaden, Germany
Business Unit
TS/SCI Required
Location : Location
DE-HE-Wiesbaden, Germany


Currently, i3 is seeking a motivated, career and customer-oriented Field Service Analyst to join our team in the Wiesbaden, Germany.


  • Configure LDAP and maintain DCGS-A accounts and resolves any DCGS-A account related issues.
  • Install Microsoft Windows server software, patching, upgrading and maintenance.
  • Install, upgrade and perform maintenance of server hardware components as per requirement.
  • Responsible for backup and disaster recovery of Linux and Windows operating systems.
  • Install, maintain and configure DNS Servers and maintain host configuration.
  • Perform daily checks on DCGS-A applications and tools and resolve any errors to ensure availability.
  • Monitor and configure Safemove data replication.
  • Knowledge of client and server software interaction including web-based application design, support, and integration.
  • Software, hardware, and network troubleshooting and problem resolution.
  • Experience with remote system administration software.       
  • Basic networking principles and system network configuration.          
  • Exceptional oral and written communications skills and ability to work independently, with minimum direction; self-motivated and results-focused mindset are a must.
  • Assist Information Assurance staff with all documentation required for accreditation and any other associated directives and regulations.
  • Prepare status report as well as briefings for the customer and upper management. Develop plans and schedules. Manage Security activities in specific areas as assigned.
  • Understands Information Assurance methodology and security principles.
  • Perform scans and implement information assurance security procedures and resolve findings.
  • Performs post software installation upgrades and IAVA patching.
  • Provide documentation and remediation for IA findings.       
  • Update IA required documentation to include; POAM and SVDD.


Basic Qualifications:

  • CompTIA Security+ CE and at least one of the below listed Minimum or Preferred Computing Environment Certifications
  • Minimum Computing Environment:
    • Server +
    • Linux +
  • Preferred Computing Environment:
    • RedHat Certified System Administrator (RHCSA)
    • Microsoft Certified System Administrator (MCSA)
    • Microsoft Certified Technology Specialist (MCTS)(Server) 70-642 or 70-643
  • Current TS/SCI clearance is required. 

Preferred Qualifications:

  • DCGS-A V3.1.x or V3.2.x IFS administration experience.
  • Intelligence software applications such as ArcGIS suite, Analyst Notebook, QueryTree, Distributed Integration Backbone (DIB).
  • Oracle Databases, Oracle RAC, and Oracle client installation/configuration
  • JAVA and/or XML script creation
  • Maintaining virtual machine servers in a provided VMware Environment.
  • Bachelor's degree Computer Science preferred. *4 years of relevant experience may be considered in lieu of a degree. 
  • Experience in the DOD intelligence environment or equivalent government agencies, with field level experience preferred.

Physical Requirements:

  • Requires travel up to 50%; ability to remain in a stationary position 50% of the time; ability to move around inside an office and in field sites or deployed locations; ability to operate a computer and other office machinery such as copy machine and computer printer; occasionally ascend/descend a ladder and or stairs to access work areas; ability to position self to maintain computer systems including under desks, in rack systems and in military tactical vehicles; ability to complete repeating motions that may include wrists, hands and or fingers; ability to operate a motor vehicle; ability to communicate frequently with customers and coworkers with ability to exchange accurate information in these situations; ability to see words and graphics on computer screens and in printed paper documents; occasionally move and or carry objects weighing up to 50 pounds between offices and in deployed locations; ability to work in outdoor weather conditions.


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